Week #102 GBE 2: Blog On Elizabeth Grace!
How to …. (explain a process)
How to …. (explain a process)
While working in
Human Resources at UPS, one of my tasks was to teach new supervisors the
difference between a Job Description and Work Instructions. The Job Description tells you who does a
specific job. The Work instructions tell
you how to accomplish the task. As an
example, after dropping a cardigan sweater onto the floor, one of the new
supervisors had to talk me through putting the sweater back on. Needless to say, I didn’t divert an inch from
the vague initial instructions given, and often wore my sweater either on the
top of my head or as pants!
Explaining a task teaches
several lessons. Are you a detail
person? Do you expect others to “read”
into your explanation? How do you react
when your instructions aren’t followed as you anticipated? Do you
expect others to have the background knowledge that you have in order to
understand your instructions? Teaching others, teaches us about ourselves.
Back to the sweater
laying on the floor. Proper instructions
to a reasonable adult are as follows;
Look at the
sweater to ascertain where the collar is located. With your right hand, reach out and grasp the
sweater by the collar section. Pick the
sweater up to determine which way it may need to be turned to don. With the sweater in your right hand, if the
label is facing you slowly raise your left hand and glide it into the arm hole
on the right hand side of the garment tag. Pushing your hand all the way
through the sleeve until your hand is visible past the cuff. Slide your right hand approximately four
inches to the right of your current hand hold so that the sweater drapes around
your back and across your shoulders.
Hunch your right shoulder to accommodate comfort. Double your right hand up, raise your fist to
shoulder height and slowly move your hand into the sleeve, pushing past the
cuff. Your cardigan sweater should
either button or zip in the front.
I hope you have a
warm and comfortable spring!
leigh
Is that how you were taught? :)
ReplyDeleteYou are so prolific! Good story, GREAT picture:)
ReplyDeleteAnd when you finish, your man will look as hot as the model.
ReplyDeletehttp://joycelansky.blogspot.com
Not such a simple task when you think of it. : - ) In one of my college classes, I had to write a task analysis for inserting a piece of paper into an old-fashioned typewriter. I've never in my life before of since had such a difficult writing job.
ReplyDeleteOK, today is June 7th! Waiting for a new story ... tap, tap, tap (that's my foot).
ReplyDelete